SHOPPING BASKET

Items:
Value:

SPECIAL OFFERS

Air Filters

Brakes

Clutch & Gearbox

John Cooper Works

Exhaust Systems

Engine Tuning

Exterior

Interior

Servicing Parts

MINI Lifestyle

Suspension

Wheels & Tyres


About MINI SPORT LTD

Mini Sport Ltd are completely dedicated to your total satisfaction.

If you have any suggestions or comments please email us using the link on the store page.

Email: sales [at] minisport2 [dot] com

VAT Number VAT REG NO: GB 175 5483 36


Our registered UK business address is:

Mini Sport Ltd
Thompson Street
Padiham
Lancashire
BB12 7AP
England
UK

Making A Purchase


Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Payment is handled by Sagepay Payments and you can pay with any credit or debit card. Payment is taken immediately by Sagepay Payment who keep your card details safe and secure. This is almost 100% secure and is by far the best way to pay for any goods ordered online. We do not see or process your card details.

Shipping And Handling


All carriage charges are calculated automatically by our store and these are reflected after you add products to the basket. When you select country, your shipping price is calculated and shown in the cart.

The shipping prices are all dynamically calculated based on the exact volumetric weight of the parts you have chosen in your basket. You will also be presented with a choice of delivery methods at checkout.

PLEASE NOTE: Any shipping times quoted are from point of despatch and NOT from the minute you order.

Delivery Schedule


Orders placed on a working day are processed immediately whilst orders placed over the weekend and bank holidays are processed the following working day.

We receive deliveries every weekday which allows us a very fast turnaround of parts and accessories.

Orders are shipped by your choice of shipping agent at checkout and we use the following shipping agents:

* Royal Mail First Class Recorded (upto 2kgs)
* Royal Mail Special Delivery (upto 2kgs)
* Royal Mail International Signed For Airmail (upto 2kgs)
* Parcel Force UK and GLS Worldwide
* DHL Air Express - Worldwide
* UPS Air Express - Worldwide

All parcels are shipped with a tracking/shipping number and require a signature upon delivery. This is for both your and our security.

PLEASE NOTE: Any shipping times quoted are from point of despatch and NOT from the minute you order.

Back Orders


Most parts do have to be ordered in and we receive stocks on a daily basis. From your point of order, we usually expect to ship your parts and order within 2-3 days.

In some cases, parts have to be ordered in, but we will always keep you informed and up-to-date with the progress of your order.

Tax Charges


UK Value Added Tax (VAT) increased from 17.5% to 20% on 4th January 2011.

All prices on the website show plus VAT and including VAT prices for your reference.

VAT is charged on all UK and European orders and is shown in the basket when you place your order.
Countries outide of the European Union do not pay VAT and this is also reflected in your basket.

If you are VAT registered in Europe you have the opportunity to enter your VAT number at checkout.

Credit Card Security


When an order is placed on our website and you have entered your address and agreed to our terms and conditions, you are then forwarded to the Actinic Payments or Paypal secure online payments page which will take and process your payment immediately.

Sagepay Payments is one of the UK industry leading online payments company. Our Sagepay Payments gateway uses the latest fraud technology and is 100% secure. You should see the golden padlock and a valid Verisign security certificate.

Sagepay Payments also uses the Verified by Visa, MasterCard Securecode and The 3rd Man fraud detection system for both your and our security. We recommend you use these technologies when prompted for your own security and piece of mind.

When paying through Sagepay Payments online payment system, your card will be charged immediately for the amount agreed to on the order.

Please note; we do not or cannot see any of your card details as this is all handled by Actinic Payments on our behalf.

If you have any security questions or comments, please do not hesitate to contact us

Guarantee


We want you to be totally satisfied with every purchase.

Reaching Us


If you need to reach us, please email us using the link on the store page, alternatively, you can email us at sales@minisport2.com and you will receive an answer as soon as we are in the office.

Privacy Policy


Privacy Policy of www.minisport2.com

Mini Sport Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


This Privacy Policy is applicable to this Site and not necessarily to other sites on the World Wide Web pages. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

Non-Personal Information Collected Automatically

Mini Sport is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

Personal Information
In order to respond to your questions, fulfill your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to MINI SPORT the right to exchange any information provided by you between MINI SPORT affiliates for the purposes mentioned before.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

Security
Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", MINI SPORT has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

Accuracy of collected data
MINI SPORT will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by MINI SPORT in connection with the operation of this Site.

Visitor identification
From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

Minors
No information may be submitted to MINI Genuine Parts by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

Changes
We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.


Returns Policy
Returns & Shortages
We want you to be 100% satisfied with your parts your have ordered. If for whatever reason you need to return a part to us, please read the following:

Refunds will be processed within 30 days of receipt of the returned goods.
PLEASE NOTE all shortages/damaged/or other discrepencies with your order must be reported within 24 hours of taking delivery of your order.

Goods which prove unsuitable may be returned for a refund, credit note or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following
conditions:

Items are returned carriage paid
Items received are in a re-saleable condition
Electrical items that have been opened are not eligable for a refund
Items should be returned unused in their original condition in order to secure a refund
Items are returned complete with all packaging in good condition. (We reserve the right to charge for replacement packaging when the original has been damaged or defaced.)
Items returned after 7 days from receipt will be subject to a restocking fee. (This does not affect you statutory rights)
We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
All returns are to be accompanied by the senders name and address, account number and reason for return. Remember, the information you provide will help us to help you.

We cannot accept responsibility for returned parcels which are undelivered or lost, please keep your proof of postage, as it may be required in the event of a claim with the courier company.
MINI SPORT are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.